At More Bedding and Bath, we are committed to our customer satisfaction. For most of our website products, if you don’t like it, you may return it within 30 days for a refund (in new, unused condition and original packaging).
To request a return, click here to find your order. Locate your order and the line item that you would like to return and follow the instructions. Once your return request has been authorized you can download your shipping labels or receive them by email. Simply print, attach to the box and drop off at your local UPS store.
Your refund credit will be issued after the item has been returned and inspected.
The cost of the return shipping will be deducted from the credit amount. In other words, you are responsible for the return shipping cost of any item you return.
Any expedited shipping charges you paid on the original order are non-refundable.
EXCEPTIONS – We cannot accept returns of:
- Products that have been clearly identified as non-returnable on the Product Details Page
- Products that have been used or soiled
- Products that are not in the original condition and packaging
- Bedding or other linens that have been opened (even if washed).
- Products that are Made-to-Order, Custom or Special Order to your specifications
- Large quantities of the same product (6 or more)
- Open-Box items or Clearance merchandise
Before ordering large quantities, special orders, or custom products we encourage you to ask for as much information as you need.
Note that a request to return items totaling more than $5,000 may incur restocking fees. We reserve the right to apply refunds in the form of a store credit for certain circumstances.